Making the real estate industry more efficient

Privacy Policy

Last Updated: May 30, 2019

The website located at is operated by String Real Estate Information Services, LLC (“String”) and certain products and services provided on or in connection with the Website are provided by STRING or its subsidiaries. This privacy policy (“Privacy Policy”) describes the ways that STRING uses and protects information collected by or provided to STRING. All such information collected by or provided to STRING in connection with the use of the Website is subject to this Privacy Policy. An individual or entity accessing the Website or the information contained therein (a “User”) must read, understand and agree to the Terms of Use for the Website and the terms of this Privacy Policy.

Information Collected by STRING. STRING collects various types of information from Users of the Website and in the course of providing products and services. This information includes, but is not necessarily limited to, contact information, billing information, technical information relevant to the Website or a product or service provided by STRING, whether such information is related to such User of the Website, STRING clients or customers or consumers of STRING’s clients (including Personal Information, as defined herein). Information may be provided directly by a User or potential User of the Website or STRING’s products or services, collected when an individual accesses or submits information to the Website, or is obtained by STRING from third parties in the course of operating the Website or delivering products and services.

In addition, when a User visits the Website, STRING may collect and store information about the visit. This information may include, but is not limited to, the time and length of the visit, the pages viewed on the Website, actions taken while on the Website, and other information that may be relevant to a User’s actual use of the Website along the purpose of such application. STRING also may collect, on an anonymized and aggregate basis, the website the User visited just before coming to the Website and the name of a User’s internet service provider. STRING uses this information to measure Website activity and to develop ideas for improving the Website.

Types of Information:

  • Confidential Information: non-public information concerning an individual or entity. Confidential information includes Personal Information.
  • Personal Information: a subset of Confidential Information, Personal Information includes any data this is personally identifiable, such as name, social security number, street address, account numbers, phone numbers, and financial information. Personal Information does not include information that does not identify a specific individual.

Use of Information:
Information collected by STRING may be used in the following ways:

  • To operate the Website.
  • To provide technology in-line with its stated purpose of use for a client and other Users
  • To provide products and services provided by STRING.
  • To provide customer service with respect to the Website or products or services provided by STRING.
  • To improve the Website or products or services provided by STRING.
  • To address any network security issues.
  • In connection with the prevention, investigation, or resolution of illegal activities, violation of STRING’s Terms of Use, or contractual obligations of STRING clients or vendors.

Security of Confidential Information. STRING protects Confidential Information with physical, administrative, and technical safeguards that address the integrity and security of Confidential Information in STRING’s possession. All Personal information that is transmitted to or from STRING is transmitted using secure transmission methods and/or up to 256 bit encryption. All Personal Information stored by STRING is encrypted before storage and all data at rest is encrypted. STRING contractually requires its website Users to represent and warranty that they have physical, administrative and technical safeguards in place to protect Confidential Information.

Sharing of Confidential Information. STRING limits the sharing of Confidential Information. Confidential Information will be shared with employees, contractors or agents of STRING in connection with the operation of the Website or the provision of products or services or in connection with such any such individuals’ performance of their job responsibilities (such as legal or finance personnel). Information may also be shared with other Users of the Website.

STRING requires all employees, contractors and agents that may have access to Confidential Information to be legally bound by obligations to protect the confidentiality of such information in accordance with the terms of this Privacy Policy and applicable law. STRING requires all Users of the Website to certify that they have met certain eligibility restrictions and to agree to the confidentiality obligations in its Terms of Use.

Any transfer of Personal Information to a third party will be in connection with the business purpose for which STRING received such Personal Information or as required or permitted by applicable law.

STRING does not transfer, sell or disclose any Confidential Information to anyone for any reason without the applicable person’s prior consent, and does not use any Personal Information for any marketing purposes (including by any affiliates of STRING). STRING contractually requires all User of the Website to agree to such restrictions in its Terms of Use.

STRING may disclose Confidential Information (1) as may be required by law, including without limitation, pursuant to a subpoena, search warrant or other court order or to the order of any regulatory body having jurisdiction over STRING or its affiliates, or (2) as necessary to enforce these Terms of Use.

Data Retention. STRING hereby informs User, and User is aware, that STRING believes that the materials being shared and utilized through the Website may fall under document retention requirements applicable for rated securitization transactions. As such, all commentary history and other relevant information may be retained by STRING in order to fulfil its obligations under such applicable regulations or laws. User agrees and acknowledges that this Privacy Policy is being provided as an agreement applicable for the provision of technology services and not for the provision of “due diligence services” as defined in 17 CFR 240.17g-10(d)(1) despite the utilization of the Website by parties for purposes that may fall under such regulation. User further agrees and acknowledges that any responsibilities of STRING to provide documentation related to 17 CFR 240.17g-10(d)(1), including those specified under Form ABS Due Diligence-15E, that complies with the requirements of Section 15E(s)(4)(B) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) and Rule 17g-10 thereunder (17 CFR 240.17g-10) will be provided as may be separately contracted for by a User with such contracting permission.

Cookies. STRING uses cookies to measure Website activity and to customize information for Users based on their permissions within the site. A cookie is data that a website can send to a User’s browser, and the browser may then store the cookie on the User’s hard drive. If a cookie is stored on a User’s hard drive, when the User comes back to visit the Website again, STRING can tailor information to suit the User’s individual preferences or permissions. Passwords are never stored through cookies. The goal of using cookies is to save the User time and provide the User with a more meaningful visit to the Website.

Changes to Privacy Policy. From time to time, STRING may make changes to this Privacy Policy. When changes are made, STRING will revise the “last updated” date at the beginning of this Privacy Policy. Continued use of the Website or any of STRING’s products or services constitutes acceptance of the current version of this Privacy Policy. STRING encourages Users to revisit this Privacy Policy on occasion to learn of any changes.

Contact Information. If you have any questions about this Privacy Policy, please email or write to us at:

String Real Estate Information Services, LLC
Attn: Privacy Matters
630 Third Avenue
Suite 1601
New York, New York 10017