Making the real estate industry more efficient

Data, Infrastructure & Security

String‘s state-of-the-art and multi-layered secure IT network is certified under ISO 27001:2005 international data security standard for Information Security Management Systems (ISMS). Further, String’s IT framework for client processes has been aligned with SSAE 16 and ISAE 3402 controls to ensure the highest level of confidentiality, data integrity and availability.

A robust infrastructure supported by strong business continuity program and disaster recovery abilities is part of String’s promise of standard security infrastructure. Additionally, String implements customized security solutions, based on customer-identified needs, for its engagements.

For ensuring 100% compliance, stringent data security is maintained in all operations involving the three critical elements of people, process,and technology.

People

  • Security protocols inculcated into all new recruits during induction
  • All String employees sign a non-disclosure agreement while joining
  • Training sessions arranged frequently for all levels of employees

Process

  • Pre-defined routine processes for both data and people administered on entry and exit
  • Assigning of data accountability from receipt to disposal
  • Specified escalation procedures clearly followed in case of a security breach
  • Use of paper, cell phones, and voice recording devices prohibited inside office premises

Technology

  • Client data assiduously protected from external attack by high end routers, firewalls, and anti-intrusion software
  • Use of data recovery devices such as floppy disks, CD/DVD ROMs, USB devices, and external HDDs prohibited
  • Employees’ access to user data and Internet granted based on project needs and due approval process
  • Access to public domain is strictly forbidden
  • All emails (incoming and outgoing) are filtered through a firewall

Security infrastructure – salient features

  • Scalable model with built-in redundancy in all the three centers
  • Robust BCP/ DR Plan conforming to COBIT standards and industry best practices
  • Asset Identification and Classification mechanism
  • Risk Analysis and Management Program
  • Emergency Response mechanism
  • Periodic Communication and Review mechanism
  • Regular Testing of Disaster Recovery Plans

Business Enablers

Company Highlights

6 of String’s earliest clients6 of String’s earliest clients
String re-certified under ISO 27001 standards and controls
String has been recertified under ISO 27001 standards and controls as of May 23rd 2014 after its first certification in 2011.
String has been maintaining the standards and controls of Information Security Management System (ISMS) to ensure that data security and privacy of its customer’s data are well protected with the help of ISO 27001 standards.
String outperformsString outperforms
String is a Minority-Owned Business Enterprise with certifications from both the SBA 8(a) and the NMSDC
String, with nearly a decade of specialized experience, is a leading provider of Title and Mortgage Solutions to the American real-estate industry.
Ability to handle bulk orders at short noticeAbility to handle bulk orders at short notice
String attains SSAE 16 attestation
String has successfully attained the Statement of Standards on Attestation Engagements (SSAE) No. 16 SOC 1 Type 2 audit. The SSAE 16 SOC 1 Type 2 audit required a rigorous and in-depth assessment of the internal controls, policies, and procedures related to all of String’s services and facilities.

 
certified Minoritycertified Minority
The star performer in a multi-vendor field
For the third year in succession, String has bested the quality score card of a large VMC for its rigorous training regimen and quality control processes.
Largest processorLargest processor
One of the largest processors of tax certificates
In the first three quarters of 2013, String has processed over 250,000 tax certificates, maintaining 99% quality ratings, even in states where the process is more complex and unique.
3 of String’s earliest clients3 of String’s earliest clients
Repeat sign-up by three of String’s earliest clients for the seventh year in a row
String prides itself on its ability to work as an extension of its clients; this translates into a high Net Promoter Score amongst its clients, and a client retention rate of over 97%.